FAQ
Frequently Asked Questions
Frequently Asked Questions
It's important to note what's excluded from a basic cleaning. These services can added on or may not be available.
Deep cleaning services like oven cleaning, window cleaning, or grout cleaning - ( We have a bundle for our deep cleaning services, it can be found here)
Laundry or dishes
Organizing or decluttering
Moving furniture (for cleaning underneath)
We understand pets are part of the family! Our cleaners are animal lovers, but we also know some pets prefer their space. If yours does, let us know and we'll work around them. Otherwise, feel free to let your furry (or feathery) friend roam as usual!
We bring all of our own cleaning supplies and equipment. You can find a list here on our services page, You can request that we use your equipment and/or supplies if you would like. (Note* this doesn't change the price of services).
We offer flexible scheduling options, including weekly, bi-weekly, monthly, or even one-time deep cleanings.
Our cleaners undergo comprehensive training that emphasizes sensitivity, respect, and safety when working with seniors. They are trained to be aware of potential hazards and to work around any mobility limitations.
Yes, we can include refrigerator and oven cleaning in our deep cleaning service or as an add-on to your regular cleaning.
Unfortunately, laundry and errands are not included in our cleaning packages. We specialize in providing high-quality cleaning services for your home.
We understand that life happens. Please let us know at least 24 hours in advance if you need to cancel a cleaning service.